AI for field services

Hands-on AI, integrated into your business process.

Celestial Flo puts AI to work across your entire field workforce — finding talent, guiding technicians, and keeping customers informed.

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Recruiter

97%

AI match score

Raj Johnson

HVAC Tech · NATE cert · 8 yrs

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Field Assistant

HVAC PM Inspection

Job #FLD-4821 · Baker Corp

Safety Review Complete

AI watchlist: 2 flags

Notes: voice capture on

Customer Rep

Auto-generated report

Service summary

PM inspection complete. 2 items flagged for follow-up repair...

Sent to customer portal

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The Problem

Field services runs on people.

Not paperwork.

Every day, field teams lose hours to manual documentation, back-and-forth over billing disputes, hard-to-fill roles, and disconnected systems. Celestial Flo eliminates that friction — across recruiting, operations, and customer communication.

The cost of doing nothing

3-4h

Daily paperwork per technician

50%

Longer PM inspection time

Lost in billing disputes annually

Field employees

Should be busy fixing things for customers, not writing “novels”

Customer account management team

Need accurate details for billing and warranties

Resource management team

Want to reduce cost of attrition and lead time to find skilled resources

Managers

Want reliable data to make informed decisions

Customers

Expect clear records for the work done

Product Suite

One platform.
Three AI-powered products.

Each product solves a distinct challenge in field services — and they're designed to work together as your operations grow.

Celestial Flo

Recruiter

September Launch

AI-powered hiring built for field services. Find, verify, and onboard certified technicians — faster than any job board.

AI matching with skill & cert scoring

Digital wallet with Checkr background checks

Voice-guided onboarding for candidates

Kanban hiring pipeline & offer management

Simple pay-per-hire billing model

Celestial Flo

Field Assistant

The AI co-pilot for every technician in the field. Voice notes, guided inspections, and real-time documentation — with or without connectivity.

Hands-free voice-to-text note capture

AI-guided work orders & inspection forms

JSA safety management built-in

AI image watchlist — catches what humans miss

Offline mode with geofencing

Celestial Flo

Customer Rep

Automated customer-facing work — from AI-generated service reports to invoicing to a self-serve portal, delivered within 24 hours of job completion.

AI-generated cause-action-result reports

Automated invoice creation & tracking

Customer self-serve portal

AI chatbot for customer inquiries

Quote generation & workflow automation

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Key Capabilities

ERP & CRM integration available

Our Flo solutions can integrate seamlessly into your process and systems through integrations and APIs

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How It Works

From job done to getting paid, without the paperwork

Flo connects the full field services lifecycle — staffing, execution, and customer delivery — in one continuous AI-powered flow.

Step 01

September Launch

Find & hire

Flo Recruiter matches AI-scored technicians to open roles. Background-verified, wallet-credentialed, and offer-ready.

Step 02

Execute in the field

Flo Field Assistant guides each job from start to finish - voice notes, inspections, safety checks, and real-time documentation.

Step 03

Deliver to customer

Flo Customer Rep auto-generates service reports, pushes invoices, and keeps customers informed — within 24 hours.

Step 04

Get paid faster

Accurate documentation means fewer disputes, faster invoice approval, and millions recovered in previously delayed revenue.

Impact

Results that move the numbers

66%

Faster Preventive Inspection

24hrs

Field Work to Customer Report

~2hr

Saved Per Technician, Per Day

20%

More Work Orders from AI-flagged Issues

Celestial flo mobile application cut daily documentation and time entry from hours to minutes with hands-free voice input, offline access, and AI-guided prompts that ensure complete, real-time notes.
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Our AI generated cause-action-result reports, eliminates back-and-forth, enabling accurate invoices, slashing disputes, and accelerating collections—unlocking millions in previously lost revenue through clearer customer portals and on-time payments.

AI-Powered Field Procedure solution cuts preventative inspection time by 66%, through eliminating paperwork, real-time form and notes updates, integrated JSA, automatic location tagging, instant image uploads, etc.

Our AI agent acts as a "third eye," analyzing every uploaded image to catch subtle issues that humans often miss. These detections create upsell opportunities for repairs or cleanings, turning routine PM visits into additional revenue while improving safety, compliance, and customer trust with detailed visual reports.